Just wanted to take a moment to comment about the GREAT SERVICE and RESULTS we got from Royal Gate Jeep. Our Jeep Grand Cherokee needed a service repair. Casey our service technician was professional, courteous and keep us updated every step of the way. Helped us with a great loaner car, got the job finished in less than 1 day and we cannot be happier with the results. Jeep drives and looks like a champ! These are reasons why we will continue to long-term customers of Royal Gate! THANKS SO MUCH! Ken W.
The staff was very polite and changes the oil quickly. The waiting room was clean and inviting, with a child play area. Payment was also quick and easy.
Dave was very patient and was able to go through multiple scenarios with multiple cars. I will definitely be going back! I would recommend royal gate to anyone looking to purchase a car
Thanks again to Royal Gate and their sales rep Brian for the excellent sales service and dedication. Brian worked with us through our busy schedules to allow us time to find and buy the right car, at the right price. Ive said this before and I'll say it again & again, I highly reccomend going there and try working with their staff, especially Brian Binz!
From the immediate response to a trade-in inquiry through the sale and finance transactions, it could not have been smoother.
I was greeted by Tony with a big smile and it got better from there. The whole team is awesome
Received notification from my Chrysler App that I was due for an oil change in a few days. At the time that I received the text, I was only a couple blocks from the dealer. I stopped in an was able to get immediate service without an appointment. Tony (porter) greeted me in the driveway and wrote down my vehicle information. He then gave it to me and told me to go inside and give the information to Amanda (service writer), while he drove my vehicle onto the service rack. About 20 minutes or less later my vehicle was ready to go. Oil changed, Tire Rotation and Safety Check done. You can't find a more efficient process, and I would know, a major part of my job of over 40 years was to eliminate waste and increase efficiently.
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